At Arctic Mike, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or book with us.
Information We Collect:
• Personal information such as your name, email address, phone number, and billing details when you book a tour with us.
• Non-personal information such as your IP address, browser type, and operating system for analytical purposes.
• Cookies to enhance your browsing experience and track website usage patterns.
How We Use Your Information:
• To process your bookings and provide you with the services you have requested.
• To communicate with you about your bookings, updates, and promotions.
• To improve our website and services based on customer feedback and usage patterns.
• To comply with legal requirements and enforce our policies.
Data Security:
• We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• We use secure payment gateways to process your transactions safely and securely.
Third-Party Disclosure:
• We do not sell, trade, or transfer your personal information to third parties without your consent, except for trusted partners involved in providing our services (additional activities providers, hotels, restaurants).
Your Choices:
• You can access, update, or delete your personal information anytime.
• You can opt out of marketing communications by following the instructions in our emails.
• You can disable cookies in your browser settings, which may affect your website experience.
Changes to Privacy Policy:
• We may update our Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
By using our website and services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at mike@arcticmike.com.
Effective Date: April 1, 2024
